Welcome to our online store. By accessing or making a purchase from our website, you agree to the following Terms of Service. Please read them carefully.
1. General
These Terms of Service govern the use of our store and the purchase of products. By using our site, you agree to comply with these terms and all applicable laws. We may update or modify these terms at any time without prior notice.
2. Orders and Payments
All orders placed through our store are subject to acceptance and availability. Payment must be made at the time of purchase using the available payment methods on our site.
3. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on location and shipping method. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
4. Returns and Refunds
We have a 30-day return policy, meaning you can request a return within 30 days of receiving your item.
To qualify for a return:
- The item must be in its original condition (unworn/unused, with tags, and in its original packaging).
- Proof of purchase (receipt) is required.
- Certain items are non-returnable (see Section 5).
To start a return, contact us at info@blakesmobility.net. If approved, we will provide a return shipping label and instructions. Items sent back without prior approval will not be accepted.
Refunds will be processed once the returned item is received and inspected. If approved, a refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or card issuer.
For EU customers, a 14-day cooling-off period applies, allowing you to cancel or return an order within 14 days of delivery.
5. Non-Returnable Items
We do not accept returns on:
- Perishable goods (food, flowers, plants)
- Custom/personalized products
- Personal care items (beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
6. Exchanges
If you wish to exchange an item, the fastest method is to return your item for a refund and place a new order.
7. Damages and Issues
Please inspect your order upon delivery. If your item arrives defective, damaged, or incorrect, contact us immediately at info@blakesmobility.net so we can resolve the issue.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
9. Governing Law
These Terms of Service are governed by and construed under the laws applicable in your jurisdiction.
10. Contact Us
For any questions about our Terms of Service or return policy, please contact us at: info@blakesmobility.net